Privacy Policy

Your Privacy Matters to Us

At Mekhale Diagnostic Centre, we believe that trust is the foundation of good healthcare. Under the guidance of Dr. Rasik Mekhale (MBBS, MD Radiology), our mission is to prioritise your comfort, safety, and confidentiality at every step, including how we handle your personal information online.

This Privacy Policy explains what information we collect when you visit our website, how we use it, and how we protect it.

What Information We Collect

When you fill out our enquiry or contact form, we collect only:

  • Your name so we can address you personally
  • Your email address so we can respond to your query
  • Your mobile number so we can reach you quickly if needed

We do not collect any medical records, test results, or health-related information through our website. All clinical data is handled separately, in strict compliance with applicable healthcare and government regulations.

Why We Collect This Information

We use the details you share with us solely to:

  • Respond to your appointment request or enquiry
  • Provide information about our diagnostic services and health packages
  • Arrange a callback if you have requested one

We do not use your contact information for unsolicited promotional messages. You will not receive marketing calls or emails without your permission.

How We Protect Your Information

Your personal information is stored securely and is accessible only to authorised staff members who need it to assist you. We follow strict technical and organisational practices to protect your data against unauthorised access, misuse, or disclosure.

We retain your information only as long as necessary to fulfil the purpose for which it was shared.

Do We Share Your Information?

No. We do not sell, rent, or trade your personal information to any third party. Ever.

We may share your details only when required by law or a valid government authority, in which case only the minimum necessary information will be disclosed.

Legal & Regulatory Compliance

Infection Control Policy

Mekhale Diagnostic Centre maintains a clean and hygienic environment, fully compliant with all government hygiene standards and medical safety protocols. Our facility is regularly reviewed against applicable health regulations.

Gender Determination Policy (PC-PNDT Act)

In accordance with the Pre-Conception and Pre-Natal Diagnostic Techniques (PC-PNDT) Act, 1994, Mekhale Diagnostic Centre strictly prohibits the determination or disclosure of the sex of a foetus. Any request (verbal, written, or indirect) for gender detection during sonography will not be entertained. Violation of this law is a punishable offence under Indian law. We are fully registered and compliant with the PC-PNDT Act authorities.

Sonography Rules

All sonography procedures at Mekhale Diagnostic Centre are performed by qualified and registered medical professionals in accordance with the guidelines issued by the Medical Council of India and the PC-PNDT Act. Consent forms are obtained prior to each procedure. Sonography reports are issued only to the patient or their authorised treating physician.

Cookies

Our website may use basic cookies to improve your browsing experience. These cookies do not collect personally identifiable information. You can disable cookies at any time through your browser settings.

Your Rights

You have the right to:

  • Know what personal information we hold about you
  • Request correction of any inaccurate details
  • Request deletion of your data from our records

To exercise any of these rights, simply reach out to us at the details below and we will respond promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the date of revision noted at the top. Continued use of our website after any update constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, we are here to help.

Ridhisha Tower, Ground Floor, Sector 23, Behind Pendhar Metro Station, Near Prathmesh Society, Taloja Phase 2, Navi Mumbai 410 208

By using our website and submitting the enquiry form, you consent to the collection and use of your information as described in this Privacy Policy.